Legora
Engagement Associate - Chicago
$87K–$102K
Chicago · On-site · Full-time · Posted Sep 3, 2026
- Experience
- 1+ years in management consulting, customer success, account management, or a related field.
About the job
Supports enterprise clients’ onboarding, adoption, and long-term value realization for Legora, coordinating change-management workstreams and tracking outcomes as clients scale use of the platform.
What you'll do
- Help build and execute client adoption playbooks, from initial rollout through firm-wide adoption.
- Prepare success plans and training resources, run enablement sessions, and support stakeholder check-ins and value reviews.
- Track account health and usage, coordinate with cross-functional teams, and surface risks, opportunities, and customer feedback.
What they ask for
- At least 1 year in management consulting, customer success, account management, or a related field.
- Experience supporting client-level projects and helping drive measurable outcomes.
- Strong organizational and project management skills, with clear written, verbal, and interpersonal communication.
- Exposure to enterprise adoption, retention, and satisfaction with senior stakeholders, or experience in complex or regulated industries (or the ability to learn a complex domain exceptionally fast).
Nice to have
- Exposure to high-growth B2B SaaS or Legal Tech.
- Foundation in management consulting, client advisory, customer-facing B2B SaaS, or the legal field, ideally with exposure to large, complex organizations.
Pay
$87K – $102K (base salary)
Tools
Legora, Aetna, Kaiser Permanente, HSA, Healthcare FSA, MetLife, Vision Care, Maven Clinic
AI focus
Supports clients adopting Legora’s AI capabilities and use cases; seeks an appetite for AI and eagerness to automate personal work and use team tools to create leverage.
Model-written summary · the original posting is authoritative