Legora
Engagement Manager - Chicago
$109K–$168K
Chicago · On-site · Manager · Full-time · Posted Jun 7, 2026
- Experience
- 3+ years for Manager or 6+ years for Senior Manager in management consulting, legal, LegalTech, or customer success in an AI-native B2B vertical; leveling and vertical depend on experience and team needs.
About the job
Own post-sale customer success for a portfolio of legal organizations, designing and delivering adoption programs that embed Legora into workflows and achieve measurable outcomes.
What you'll do
- Create tailored adoption playbooks and multi-year transformation roadmaps, from rollout through scaled adoption.
- Advise clients, lead enablement and value reviews, and coordinate cross-functional teams to drive adoption and account growth.
- Convert customer feedback into product, engineering, and marketing actions; partner with GTM on commercial transitions and expansion.
What they ask for
- Consulting or transformation background with a track record of designing and delivering change-management programs in large, complex organizations.
- Experience building client-level transformation roadmaps and adoption plans and steering them to measurable outcomes.
- Track record driving enterprise adoption, retention, and satisfaction with senior stakeholders.
- Strong program and project management skills; experience in legal, compliance, or other regulated and complex industries, or ability to learn a complex domain exceptionally fast.
Pay
$109K – $168K USD base salary
AI focus
Support adoption of Legora’s AI workspace and guide clients as AI capabilities and use cases evolve.
Model-written summary · the original posting is authoritative