Legora
Engagement Manager - New York City
$114K–$169K
New York City · On-site · Manager · Full-time · Posted Jun 7, 2026
- Experience
- 3+ years for Manager; 6+ years for Senior Manager, in management consulting, legal, LegalTech, or customer success in an AI-native B2B vertical.
About the job
Own post-sale customer adoption and long-term value realization for legal and corporate clients, leading tailored change-management programs that embed Legora into their workflows.
What you'll do
- Create and deliver client adoption playbooks, transformation roadmaps, and measurable outcome plans.
- Advise clients, lead enablement and value reviews, and coordinate cross-functional teams to drive adoption, retention, and expansion.
- Share customer feedback with Product, Engineering, and Marketing to inform product and customer-facing work.
What they ask for
- Background in consulting or transformation, with a track record designing and delivering change-management programs in large, complex organizations.
- Experience building client transformation roadmaps and adoption plans and driving them toward measurable outcomes.
- Track record driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders.
- Strong program and project management, communication, and stakeholder-management skills.
Nice to have
- Experience in legal, compliance, or other regulated and complex industries; or ability to learn a complex domain exceptionally fast.
- Experience in management consulting, legal, LegalTech, or customer success in an AI-native B2B vertical.
Pay
$114K – $169K USD base salary
AI focus
Support legal and corporate clients in adopting Legora’s AI capabilities, identifying use cases, and measuring value as capabilities evolve.
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