Legora
Workplace Technology Specialist - New York
$134K–$158K
New York City · On-site · Full-time · Posted Sep 28, 2026
- Experience
- 3+ years, or equivalent practical experience.
About the job
Provides hands-on employee IT and workplace technology support for Legora’s New York office, including devices, onboarding, meeting rooms, connectivity, and office technology projects.
What you'll do
- Troubleshoot employee device, application, account, peripheral, and connectivity issues; resolve or escalate with clear diagnostics.
- Support onboarding, offboarding, hardware inventory, meeting-room AV, and office technology setup and maintenance.
- Write support guides and help test automation and AI-assisted support workflows.
What they ask for
- 3+ years of hands-on IT support, workplace technology, desktop support, or similar experience, or equivalent practical experience.
- Ability to troubleshoot macOS devices, common business applications, peripherals, and basic network issues.
- Clear communication, methodical troubleshooting, and ability to follow through while priorities change.
- Comfort following security and access procedures and handling employee information carefully.
Nice to have
- Meeting-room AV or conferencing tools such as Zoom Rooms or Neat; Apple Business Manager, endpoint management, identity, access, or collaboration tools such as 1Password.
- Office networking or physical-security hardware; ITSM platforms such as Serval, Jira Service Management, ServiceNow, or Freshservice; scripting or workflow automation.
Pay
$134.3K – $158K (base salary)
Tools
macOS, Zoom Rooms, Neat, Apple Business Manager, 1Password, Meraki, Verkada, ServiceNow
AI focus
Help test practical automation and AI-assisted support workflows to make common issues easier to prevent and resolve.
Model-written summary · the original posting is authoritative