Lenovo
Executive Director of Operations, Digital Commerce Organization
Morrisville, North Carolina · Director · Full-time · Posted Oct 27, 2026
- Experience
- 10+ years of leadership experience; no alternatives stated.
- Education
- Bachelor's degree or equivalent work experience.
About the job
Leads the global operating engine for Lenovo’s Digital Commerce organization, overseeing performance, analytics, product and category management, customer care, sales transformation, and strategic planning.
What you'll do
- Lead global analytics, business intelligence, reporting, and growth science to improve performance and customer outcomes.
- Oversee global product and category management, Inside Sales transformation, and Customer Care improvements.
- Own business management systems, governance, annual planning, budget management, and cross-functional execution.
What they ask for
- Bachelor's degree or equivalent work experience.
- 10+ years of leadership experience in eCommerce, digital, technology, retail, or another highly data-driven organization.
- Experience leading global business operations, transformation initiatives, or large-scale performance management functions.
Nice to have
- Strong business, analytical, and financial acumen; ability to translate insights into measurable outcomes.
- Experience leading complex cross-functional organizations in matrixed environments.
AI focus
Use AI-driven insights to improve conversion, revenue growth, customer experience, and retention; advance AI-enabled customer support.
Model-written summary · the original posting is authoritative