Levelpath
Solutions Consultant (New York)
$150K–$200K
New York City · On-site · Full-time · Posted Jul 23, 2025
- Experience
- 6+ years of professional experience, including at least 4 years in a direct customer-facing role (customer success, implementation, or solutions consulting).
- Education
- BA or BS
About the job
Supports Levelpath’s enterprise customers throughout pre-sales, implementation, onboarding, and ongoing adoption, while translating customer needs into product feedback.
What you'll do
- Support sales demos and advise customers on Levelpath implementation and onboarding.
- Build customer relationships, develop documentation and best practices, and monitor customer health through adoption metrics.
- Collaborate with sales, product, and engineering teams on customer solutions, product launches, and feedback.
What they ask for
- 6+ years of professional experience, including at least 4 years in a direct customer-facing role (customer success, implementation, or solutions consulting).
- B2B SaaS experience in a fast-paced environment.
- BA or BS.
- Availability for some travel.
Pay
$150,000- $200,000 (USD, annual OTE); $150K – $200K (USD, compensation; pay basis not specified)
Tools
Zendesk, Salesforce
AI focus
The platform includes built-in AI; the role supports customers using the platform but no specific AI responsibilities are stated.
Model-written summary · the original posting is authoritative