LG Electronics
Customer Program Manager (Smart Factory Solutions Sales)
$80K–$115K
USA +1 · Manager · Full-time · Posted Sep 16, 2026
- Location
- USA
Michigan - Experience
- Senior: 8+ years; Mid: 4+ years in program or project management for industrial automation, capital equipment, or manufacturing supplier launches.
- Education
- Bachelor's degree in Engineering, Business, Supply Chain, or related field.
About the job
Leads awarded Smart Factory Solutions automation programs from purchase order through customer acceptance, coordinating customers, engineering, headquarters, and partners to deliver on schedule.
What you'll do
- Own program schedules, milestones, gate reviews, risk tracking, and customer status meetings through acceptance.
- Coordinate engineering deliverables, customer IT and security onboarding, shipping, site readiness, and installation.
- Manage scope changes, acceptance documentation, invoicing milestones, and handoff to service and support.
What they ask for
- Bachelor's degree in Engineering, Business, Supply Chain, or related field.
- Experience launching equipment or systems into OEM or large manufacturer plants, including gate reviews and customer acceptance.
- Experience coordinating engineering teams, suppliers, and customer IT or security onboarding.
- Schedule and milestone discipline, clear written reporting, and confident customer-facing communication.
Nice to have
- Familiarity with automotive launch processes such as APQP.
- Experience with overseas engineering teams across time zones; PMP or equivalent certification.
Pay
$80,000 — $115,000 USD (base salary)
Tools
autonomous mobile robot, automated transport, collaborative robot cell, simulation, turnkey integration, APQP, PMP
Model-written summary · the original posting is authoritative