LG Electronics
Data Scientist / AI Engineer
$90K–$100K
Huntsville, AL · Full-time · Posted Aug 3, 2026
- Education
- Bachelor’s degree in Data Science, Computer Science, Statistics, Engineering, Mathematics, or a related quantitative field.
About the job
Analyzes contact center and customer data, then builds AI-powered tools and analytics to improve agent performance, operational efficiency, and customer experience.
What you'll do
- Analyze contact center, operational, and Voice of Customer data to find trends, performance gaps, and actionable improvements.
- Build dashboards, reports, automated workflows, and internal prototypes for analytics and AI solutions.
- Partner with stakeholders to validate solutions, drive adoption, and communicate findings and recommendations.
What they ask for
- Bachelor’s degree in Data Science, Computer Science, Statistics, Engineering, Mathematics, or a related quantitative field.
- Strong experience with Python, SQL, data analysis, automation, and dashboard/report development.
- Experience with BI tools such as Looker, Tableau, Power BI, or similar platforms.
- Knowledge of machine learning, AI APIs, LLMs, prompt engineering, or generative AI tools.
Nice to have
- Experience with contact center, customer service, CRM, telephony, QA, chatbot/IVR, or Voice of Customer data.
- Experience with cloud platforms, AI agents, RAG, internal copilots, workflow automation, MLOps, Git, Docker, or CI/CD.
Pay
$90,000 — $100,000 USD (base salary)
Tools
Python, SQL, BigQuery, Looker, FastAPI, REST APIs, LLMs, GCP/AWS
AI focus
Develops AI, automation, and optimization solutions for contact center operations; analyzes call transcripts and related data to identify coaching opportunities and quality risks; contributes to reusable AI frameworks.
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