Senior Product Manager, Translation Quality & Platform

What you'll do

• Set roadmaps and priorities; lead AI Review and AI QA features from requirements through evaluation, UAT, and release.
• Define quality measurement and evidence, and own customer reporting for translation quality, turnaround time, spend, and usage.
• Improve expert and linguist workflows, lead customer discovery and product triage, and take on selected platform work.

What they ask for

• Hands-on use of AI and agentic workflows, including writing and testing prompts, running analyses, and building lightweight prototypes or tools.
• Experience measuring AI features using test sets and metrics such as precision and recall, acceptance rates, latency, cost, and error scoring.
• Fluency with data and analytics, including SQL or similar tools and defining metrics and data requirements.
• Product ownership and judgment, understanding of translation production and quality workflows, and ability to lead enterprise customer conversations.

Nice to have

• Localization production, operations, or language quality background, including MQM or terminology management.
• Experience with embedded analytics or BI tools in B2B SaaS, regulated AI, platform products, or AI-enabled operating practices.

Tools

SQL, AI, agentic workflows, LLM, Multidimensional Quality Metrics (MQM)

AI focus

Use AI and agentic workflows to accelerate product discovery, evaluation, analysis, requirements, documentation, and troubleshooting; lead AI Review and AI QA and define evidence for quality improvements.