Listen Labs
Insights Strategist
$90K–$150K
New York, NY · On-site · Full-time · Posted Mar 16, 2026
- Experience
- 3 to 6+ years in client-facing insights, strategy, research, or customer success roles.
About the job
Partners with customers to turn qualitative and quantitative research data into insights and business decisions, while helping them adopt and expand use of the platform.
What you'll do
- Build relationships with customer leaders, lead onboarding and training, and support platform adoption.
- Analyze data and create insight briefs, dashboards, and presentations that inform action.
- Identify opportunities to deepen customer usage and collaborate with internal teams to represent customer needs and influence product priorities.
What they ask for
- Experience analyzing data and communicating insights through storytelling, dashboards, and presentations.
- Ability to work with qualitative and quantitative inputs to identify patterns and recommend next steps.
- Strong communication skills with executives and practitioners.
- Curiosity, analytical thinking, customer focus, and comfort with ambiguity and fast-changing environments.
Pay
$90,000 – $150,000 USD base salary
Model-written summary · the original posting is authoritative