Listen Labs
Insights Strategist
$90K–$150K
Austin, TX · On-site · Full-time · Posted Jul 30, 2026
- Experience
- 3 to 6+ years in client-facing insights, strategy, research, or customer success roles.
About the job
Partner with customers to turn qualitative and quantitative research data into insights and business decisions, while helping them adopt and expand use of the platform.
What you'll do
- Build relationships with customer leaders; lead onboarding and training.
- Analyze data and create insight briefs, dashboards, and presentations that drive action.
- Identify opportunities to deepen customer usage and collaborate with internal teams to influence product priorities.
What they ask for
- Skilled in data analysis and communicating insights through dashboards and presentations.
- Able to analyze qualitative and quantitative inputs, identify patterns, and recommend next steps.
- Strong communicator who can simplify complex ideas for executives and practitioners.
Pay
$90,000 – $150,000 USD base salary
AI focus
Uses an AI research platform to analyze customer interviews and conversations; the role helps customers use the platform and translate its research outputs into decisions.
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