Listen Labs
Insights Strategist
San Francisco, CA · On-site · Full-time · Posted Nov 6, 2025
- Experience
- 3 to 6+ years in client-facing insights, strategy, research, or customer success roles.
About the job
Partners with customers to turn qualitative and quantitative research data into insights and business decisions while driving adoption of Listen Labs’ platform.
What you'll do
- Build customer relationships, lead onboarding and training, and identify opportunities to deepen platform usage.
- Analyze data and create insight briefs, dashboards, and presentations that inform customer action.
- Represent customer perspectives internally and collaborate with Product, Engineering, and Sales on roadmap priorities.
What they ask for
- Experience analyzing data and communicating insights through storytelling.
- Ability to work with qualitative and quantitative inputs to find patterns and recommend next steps.
- Strong communication skills with executives and practitioners.
- Curiosity, analytical thinking, customer focus, and comfort with ambiguity and rapid change.
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