LKQ
Bi-lingual Automotive Transmission Warranty Administrator Technician
1882 Grand Prairie, TX - ATK · On-site · Full-time · Posted Sep 25, 2026
- Experience
- 1+ years of experience.
About the job
Provides bilingual technical and warranty support for automotive transmissions, helping customers diagnose problems, advising on repairs, and processing warranty claims.
What you'll do
- Diagnose and troubleshoot internal transmission failures; recommend field repairs and issue warranty replacement invoices.
- Assist Spanish- and English-speaking customers, dealers, and field technicians by phone and other communication channels.
- Communicate warranty findings and decisions, follow up on customer satisfaction, and enter information into computer records.
What they ask for
- 1+ years of experience.
- Prior automotive industry experience.
- Knowledge of QA/QC and ISO/QS/TS systems.
Nice to have
- High School Diploma/GED.
- Experience cataloging products in the ACA ACES and PIES environment.
Tools
Outlook, Word, Excel, Powerpoint, ACA ACES, PIES
Model-written summary · the original posting is authoritative