Lorikeet
Staff Software Engineer
New York City (US-Onsite) · On-site · Staff · Full-time · Posted Oct 11, 2026
- Experience
- 10+ years shipping software; includes time as a staff- or principal-level engineer.
About the job
Set technical direction and build core product systems for Lorikeet’s AI-first customer support platform, including reliability and AI-agent evaluation at large scale.
What you'll do
- Own architecture for major product areas and implement technical decisions hands-on.
- Lead ambiguous, high-stakes projects, including reliability and AI-agent quality systems.
- Design coding-agent tooling, guardrails, and feedback loops for team-wide development.
What they ask for
- 10+ years of experience shipping software, including staff- or principal-level experience at a company with high engineering standards.
- Experience setting technical direction for a product or platform.
- Experience leading ambiguous, high-stakes projects from concept to production across the stack.
- Use coding agents as a core development workflow.
Tools
TypeScript, React/Remix, PrismaORM, NestJS, Python, Claude Code
AI focus
Build an AI-first customer support platform; develop AI-agent evaluation and quality systems; design coding-agent tooling, guardrails, and feedback loops.
Model-written summary · the original posting is authoritative