Lowe's
Asset Protection Agent
San Jose, CA (E San Jose) 2790 · Full-time · Posted Sep 30, 2026
- Education
- High school diploma or GED, or equivalent years of experience in lieu of education requirement, if applicable. Associate degree in Psychology or Criminal Justice is preferred.
About the job
Protects a Lowe’s store by deterring and investigating theft, monitoring security, supporting associates, and helping maintain a safe environment.
What you'll do
- Train associates and leaders on shrink awareness, theft deterrence, and customer service; partner with leadership on theft trends and action plans.
- Monitor surveillance and high-risk areas, investigate suspected theft or policy violations, and conduct external theft apprehensions and interviews.
- Maintain case files, support law enforcement and court proceedings, assist with internal investigations, and validate store security measures.
What they ask for
- High school diploma or GED, or equivalent years of experience in lieu of education requirement, if applicable.
- If required by state or local municipality, hold a salesperson license or pass the requisite licensing exam within 60 days of starting employment.
Nice to have
- Associate degree in Psychology or Criminal Justice; background in Business, Criminal Justice, Safety, or a related loss prevention / asset protection field.
- Retail investigations experience; physical security systems (e.g., CCTV, EAS); Organized Crime investigations; national certified training (e.g., Wicklander-Zuwalski or Reed training); or professional accreditation (e.g., LPQ, LPC) or equivalent experience.
Pay
USD $21.00 - $22.70 per hour (hourly pay)
Tools
CCTV, EAS
Model-written summary · the original posting is authoritative