Lowe's
Customer Onboarding Consultant
Mooresville, NC (SSC) 1999 · In-Office · Full-time · Posted Oct 16, 2026
- Experience
- 3 years in sales, account management, customer onboarding, implementation, project management, or a related field.
- Education
- High school diploma or equivalent.
About the job
Manages customer onboarding and integration for Lowe’s Pro programs, coordinating implementation from planning through launch and post-launch support.
What you'll do
- Develop customer-specific onboarding strategies and implementation plans; lead integration tasks, quality checks, updates, and barrier resolution.
- Coordinate with customers and internal and external teams on setup, credit, procurement, sales, and deployment requirements.
- Support customers after launch through troubleshooting, adoption trend reporting, partnership presentations, and transition to ongoing sales support.
What they ask for
- High school diploma or equivalent.
- 3 years of experience in sales, account management, customer onboarding, implementation, project management, or a related field.
- Demonstrated project management skills, strong written and verbal communication, and presentation and facilitation skills.
- Experience analyzing data and proficiency with Microsoft Office applications, including Teams, Excel, and PowerPoint.
Nice to have
- Bachelor’s degree in Business, Sales, Marketing, Operations, or a related field.
- Experience supporting B2B sales, customer implementation, e-commerce or third-party procurement platforms, or complex onboarding projects.
Tools
Microsoft Office, Teams, Excel, PowerPoint
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