Lowe's
Full Time - Fulfillment Team Lead - Opening
Wooster, OH 1696 · Full-time · Posted Oct 22, 2026
- Experience
- 6 months of computer experience and 1 year of retail customer service experience required.
- Education
- High school diploma or GED, or equivalent years of experience in lieu of education requirement, if applicable.
About the job
Leads fulfillment operations by coordinating order picking, staging, validation, customer issue resolution, safety, and team coverage.
What you'll do
- Coach associates and oversee accurate picking, staging, and fulfillment across order types, including Pro Call Ahead Orders.
- Resolve customer and operational issues; support inventory accuracy, audits, and shrink reduction.
- Maintain safe, organized fulfillment areas and equipment; assist with scheduling, coverage, and communicating priorities.
What they ask for
- High school diploma or GED, or equivalent years of experience in lieu of the education requirement, if applicable.
- 6 months of experience using a computer to input, access, modify, or output information.
- 1 year of retail customer service experience, including identifying and resolving customer issues.
- Obtain certification for Counterbalance Forklift, Narrow Aisle Reach Truck, and Order Picker.
Nice to have
- 6 months of experience using common retail technology, such as smartphones and tablets; or working in any department at a Lowe’s retail store.
- 1 year of supervisory experience, or 1 year in customer service or product fulfillment at a home improvement or hardware retailer.
Tools
Orders App, Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck
Model-written summary · the original posting is authoritative