Lowe's
Market Delivery Support Specialist
Louisville, KY (XDT) 3979 · In-Office · Full-time · Posted Oct 25, 2026
- Experience
- 1-2 years in customer service or support roles.
About the job
Supports customers and delivery operations by resolving inquiries and claims, managing orders, and coordinating with stores, vendors, and logistics partners.
What you'll do
- Respond to customer inquiries, resolve escalations, and manage delivery-related claims.
- Monitor cases and alerts; process order changes, special-order tracking, and delivery reschedules.
- Coordinate with stores, vendors, distribution centers, and 3PL partners to support inventory accuracy and on-time delivery.
What they ask for
- 1-2 years in customer service or support roles.
- Ability to read, write, and perform basic math.
- Strong interpersonal and problem-solving skills.
- Proficiency in Microsoft Office Suite.
Nice to have
- Experience with inventory, processing returns, and communicating with vendors.
- Exposure to logistics or home delivery operations.
Tools
Microsoft Office Suite
Model-written summary · the original posting is authoritative