Lowe's
Market Delivery Support Specialist
Everett, WA (XDT) 3989 · In-Office · Full-time · Posted Sep 16, 2026
- Experience
- 1-2 years in customer service or support roles.
About the job
Supports customers and delivery operations by resolving inquiries and claims, coordinating orders and deliveries, and maintaining accurate case documentation.
What you'll do
- Manage customer inquiries, escalations, delivery issues, and “Save the Sale” opportunities.
- Process order changes, track special orders, and coordinate inventory and on-time deliveries with stores, vendors, distribution centers, and 3PL partners.
- Enter and monitor claims, delivery updates, and case documentation across Lowe’s systems.
What they ask for
- 1-2 years in customer service or support roles.
- Ability to read, write, and perform basic math skills.
- Strong interpersonal and problem-solving skills.
- Proficiency in Microsoft Office Suite.
Nice to have
- Experience with inventory, processing returns, and communicating with vendors.
- Exposure to logistics or home delivery operations.
Pay
$21.00 - $25.60 per hour (base salary)
Tools
Microsoft Office Suite, case/order management systems, Lowe’s claims portal
Model-written summary · the original posting is authoritative