Lowe's
Market Delivery Support Specialist
Louisville, KY (XDT) 3979 · In-Office · Full-time · Posted Sep 13, 2026
- Experience
- 1-2 years in customer service or support roles
About the job
Supports customers and internal teams by resolving delivery and order issues, managing claims, and coordinating with stores, vendors, distribution centers, and logistics partners.
What you'll do
- Handle customer inquiries, feedback, escalations, and delivery-related issues; manage alerts, queues, and cases.
- Process order changes, track special orders, update delivery schedules, and coordinate inventory and on-time deliveries.
- Coordinate with logistics partners on claims, enter and monitor claims, and maintain accurate documentation.
What they ask for
- 1-2 years in customer service or support roles
- Ability to read, write, and perform basic math skills
- Strong interpersonal and problem-solving skills
- Proficiency in Microsoft Office Suite
Nice to have
- Experience with inventory, processing returns, and communicating with vendors
- Exposure to logistics or home delivery operations
Tools
Microsoft Office Suite
Model-written summary · the original posting is authoritative