Lowe's
Sales Floor Dept Supervisor - Electrical - Plumbing
Sevierville, TN 0693 · Full-time · Posted Oct 15, 2026
- Experience
- Retail: 3 years with a high school diploma or equivalent, or 5 years; customer service: 1 year; Pro customer support: 1 year where applicable. Additional experience requirements are stated without durations.
- Education
- High School Diploma or equivalent
About the job
Leads and supports a sales-floor team in Electrical and Plumbing, ensuring strong customer service, department operations, merchandising, and safety.
What you'll do
- Coach, train, delegate work to, and manage the performance and coverage of associates.
- Support customer-facing sales and service, inventory, down stocking, merchandising, and area recovery.
- Monitor safe work practices and equipment use; communicate department concerns and best practices to leaders and associates.
What they ask for
- High School Diploma or equivalent and 3 years of retail experience, or 5 years of retail experience.
- 1 year of customer service experience; 1 year supporting Pro customers is listed for Pro Department Supervisor.
- Experience directing or supervising teams, training or developing associates, and working cross-functionally.
- Experience Using Microsoft Office Suite; ability to obtain sales-related licensure or registration if required by law.
Nice to have
- 3 years of retail customer service experience; 3 years supporting Pro customers for Pro Department Supervisor.
- Leadership with direct reports, home improvement retail, fast-paced retail, manager-on-duty/key carrying, or listed store computer systems experience.
Tools
Microsoft Office Suite, Project Tool, Genesis, Sterling, M2O, Thin Client
Model-written summary · the original posting is authoritative