Lowe's
Sales Floor Dept Supervisor - Hardware-Tools
Shepherdsville, KY 2945 · Full-time · Posted Oct 13, 2026
- Experience
- 3 years in retail with a high school diploma or equivalent, or 5 years in retail; 1 year in customer service. Additional stated experience requirements include team direction or supervision, associate training and development, and cross-functional work.
- Education
- High School Diploma or equivalent; alternatively, 5 years of retail experience.
About the job
Leads and supports a retail department team to deliver customer service, meet sales and service goals, maintain inventory and merchandising, and uphold store safety.
What you'll do
- Coach, train, delegate work to, and manage the performance and coverage of associates; share customer-focused practices and keep management informed.
- Support customer-facing sales and service, down stocking, inventory management, area recovery, and merchandising decisions.
- Monitor safe equipment use, conduct safety activities, and supervise associates across departments as needed; may occasionally open or close the store or serve as manager-on-duty.
What they ask for
- High School Diploma or equivalent and 3 years of retail experience, or 5 years of retail experience.
- 1 year of customer service experience; 1 year supporting Pro customers is specified for the Pro Department Supervisor role.
- Experience directing or supervising teams, supporting associate training and development, and working cross-functionally.
- Experience using Microsoft Office Suite; ability to obtain sales-related licensure or registration as required by law.
Nice to have
- 3 years of retail customer service experience; for Pro Department Supervisor, 3 years supporting Pro customers.
- Leadership with direct reports, home improvement retail, fast-paced retail, manager-on-duty/key carrying, or store computer systems experience.
Tools
Microsoft Office Suite, Project Tool, Genesis, Sterling, M2O, Thin Client
Model-written summary · the original posting is authoritative