Lowe's
Sales Floor Dept Supervisor - Hardware-Tools
Gaylord, MI 1551 · Full-time · Posted Oct 6, 2026
- Experience
- High School Diploma or equivalent and 3 years of retail experience, or 5 years of retail experience; 1 year in customer service; additional experience requirements include team direction or supervision, associate development, and cross-functional work.
- Education
- High School Diploma or equivalent.
About the job
Leads and supports a sales-floor team to deliver customer service, meet sales and service goals, maintain department operations, and promote store safety.
What you'll do
- Coach, train, delegate to, and manage associates while ensuring daily tasks and department coverage are handled.
- Support customer-facing sales activities and operational work such as down stocking, inventory management, and area recovery.
- Monitor safe work practices and equipment use; communicate team concerns and updates to management.
What they ask for
- High School Diploma or equivalent and 3 years of retail experience, or 5 years of retail experience.
- 1 year of customer service experience; for the Pro Department Supervisor, 1 year supporting the unique needs of Pro customers.
- Experience providing team direction or supervision, supporting associate training and development, and working cross-functionally.
- Experience using Microsoft Office Suite; ability to obtain sales-related licensure or registration if required by law.
Nice to have
- 3 years of retail customer service experience; for the Pro Department Supervisor, 3 years supporting Pro customers.
- Direct-report leadership, home improvement retail, fast-paced retail, manager-on-duty/key-carrying, or store computer systems experience.
Tools
Microsoft Office Suite, Project Tool, Genesis, Sterling, M2O, Thin Client
Model-written summary · the original posting is authoritative