Lowe's
Sales Floor Dept Supervisor - Hardware-Tools
Conway, NH (N Conway) 2374 · Full-time · Posted Oct 30, 2026
- Experience
- 3 years of retail experience with a high school diploma or equivalent, or 5 years of retail experience; 1 year of customer service experience. Additional experience criteria are listed without specified durations.
- Education
- High School Diploma or equivalent
About the job
Leads and supports a hardware and tools sales-floor team to deliver customer service, meet sales goals, maintain inventory and merchandising, and uphold store safety.
What you'll do
- Coach, train, delegate work to, and manage the performance and coverage of associates, including across departments as needed.
- Support customers and sales goals while coordinating down stocking, inventory management, area recovery, and merchandising.
- Monitor safe work practices and equipment use, communicate concerns to management, and occasionally open or close the store or serve as manager-on-duty.
What they ask for
- High School Diploma or equivalent and 3 years of retail experience, or 5 years of retail experience.
- 1 year of customer service experience; the posting also lists 1 year supporting Pro customers for Pro Department Supervisor.
- Experience directing or supervising teams; training, mentoring, and developing associates; and working cross-functionally.
- Experience using Microsoft Office Suite and ability to obtain any sales-related licensure or registration required by law.
Nice to have
- 3 years of retail customer service experience; 3 years supporting Pro customers for Pro Department Supervisor.
- Leadership with direct reports, home improvement or fast-paced retail experience, manager-on-duty/key-carrying experience, or store computer systems experience.
Tools
Microsoft Office Suite, Project Tool, Genesis, Sterling, M2O, Thin Client
Model-written summary · the original posting is authoritative