Lowe's
Sales Floor Dept Supervisor - Hardware-Tools
Kansas City, MO (N Kansas City) 1078 · Full-time · Posted Oct 7, 2026
- Experience
- 3 years in retail with a High School Diploma or equivalent, or 5 years in retail; 1 year in customer service. Also requires experience directing or supervising teams, developing associates, and working cross-functionally.
- Education
- High School Diploma or equivalent
About the job
Leads the Hardware-Tools sales floor team to deliver customer service, meet sales and service goals, maintain the department, and uphold store safety.
What you'll do
- Coach, train, delegate work to, and manage the performance and coverage of associates.
- Support customer-facing sales and non-customer-facing tasks, including down stocking, inventory management, and area recovery.
- Monitor safe use of power equipment, conduct safety walks, and communicate department concerns to management.
What they ask for
- High School Diploma or equivalent and 3 years of experience in a retail environment, or 5 years of experience in a retail environment.
- 1 year of experience in customer service.
- Experience providing direction or supervision to teams; training, mentoring, and developing associates; and working cross-functionally.
- Experience Using Microsoft Office Suite; ability to obtain sales related licensure or registration as required by law.
Nice to have
- 3 years of retail customer service experience.
- Experience in a leadership role with direct report responsibility; home improvement retail, fast-paced retail, key carrying/MOD, or store computer systems experience.
Tools
Microsoft Office Suite, Project Tool, Genesis, Sterling, M2O, Thin Client
Model-written summary · the original posting is authoritative