Lowe's
Sales Floor Dept Supervisor - Pro Services
Spartanburg, SC (E Spartanburg) 2548 · Full-time · Posted Oct 13, 2026
- Experience
- 3 years of retail experience with a high school diploma or equivalent, or 5 years of retail experience; 1 year each in customer service and supporting Pro customers. Additional experience directing or supervising teams, training or developing associates, and working cross-functionally required; no duration stated.
- Education
- High School Diploma or equivalent.
About the job
Leads and supports sales-floor associates in Pro Services and other departments to deliver customer service, meet sales goals, maintain inventory and merchandising, and ensure store safety.
What you'll do
- Coach, train, delegate work to, and manage the performance and coverage of associates.
- Support customer-facing sales and service, down stocking, inventory management, merchandising, and area recovery.
- Promote safe work practices, monitor power equipment use, and communicate department concerns and updates to management.
What they ask for
- High School Diploma or equivalent and 3 years of experience in a retail environment, or 5 years of experience in a retail environment.
- 1 year of experience in customer service and 1 year supporting the unique needs of Pro customers.
- Experience directing or supervising teams, training or developing associates, and working cross-functionally.
- Experience using Microsoft Office Suite and ability to obtain sales-related licensure or registration as required by law.
Nice to have
- 3 years of retail customer service experience and 3 years supporting the unique needs of Pro customers.
- Direct-report leadership, home improvement retail, fast-paced retail, manager-on-duty, or store computer systems experience.
Tools
Microsoft Office Suite, Project Tool, Genesis, Sterling, M2O, Thin Client
Model-written summary · the original posting is authoritative