Supply Chain Fulfillment Manager

What you'll do

• Design and optimize fulfillment processes, tools, and workflows to improve service and cost efficiency.
• Manage and develop analysts and consultants while partnering with business teams to implement fulfillment initiatives.
• Analyze fulfillment performance, oversee KPIs, and communicate risks and recommendations to leadership.

What they ask for

• Bachelor’s degree in Business, Supply Chain, Operations, Engineering, or a related field, or equivalent years of experience in lieu of education requirement, if applicable.
• 7+ years of progressive experience in supply chain, fulfillment, logistics, or operations management.
• 5-7 years managing cross-functional projects from design through implementation, with timelines and measurable outcomes.
• Experience requirements include 5-7 years in data analysis and reporting; 3-5 years leading teams and driving process improvement; 3-5 years cross-functional supply-chain collaboration; and 1-2 years with fulfillment or logistics systems.

Nice to have

• Experience in retail or home improvement; familiarity with service provider management or field-based fulfillment operations.
• Lean, Six Sigma, or Project Management (PMP) certification or training; experience with automation, warehouse technologies, or fulfillment system integration.

Tools

Excel, Power BI, Tableau, WMS, TMS, OMS