Lowe's
Technology Operations Analyst SP - Data Center Services
Winston-salem, NC (Corporate Data Center) 1991 · In-Office · Full-time · Posted Oct 1, 2026
- Experience
- 2 years of IT experience in a support or operations environment working with personal computers or client/server platforms and/or hardware.
- Education
- Associate degree in computer science, computer information systems, or related field or equivalent years of experience in lieu of education requirement, if applicable.
About the job
Provides technical support for Lowe’s technology systems across stores, supply chain facilities, and corporate offices, documenting and resolving incidents and maintaining hardware and software.
What you'll do
- Troubleshoot and support computer hardware, software, telecommunications equipment, and networks; escalate issues as needed.
- Track incidents and service requests, monitor resolutions, and coordinate with third-party vendors.
- Install and upgrade systems, perform maintenance and repairs, and support backups and technical documentation.
What they ask for
- Associate degree in computer science, computer information systems, or a related field, or equivalent years of experience in lieu of education, if applicable.
- 2 years of IT experience in a support or operations environment working with personal computers or client/server platforms and/or hardware.
Nice to have
- Experience working with third-party IT vendors and/or software/hardware suppliers; IT experience in the retail industry.
- Experience writing technical documentation or standard operating procedures related to IT technical support or deployment.
Tools
computer hardware, software, telecommunications equipment, networks, personal computers, client/server platforms
Model-written summary · the original posting is authoritative