Lumaril
Operator
$150K–$250K
New York, New York · On-site · Full-time · Posted Oct 27, 2026
- Experience
- 3-5+ years; the posting lists customer success, implementation, operations, or a similar role as alternatives.
About the job
An operator who supports sales, scopes and runs customer pilots and implementations, owns customer outcomes, and translates customer needs into product improvements.
What you'll do
- Support sales and marketing by discovering customer workflows, helping scope deals, and shaping positioning and pricing.
- Design and manage pilots and end-to-end implementations, including plans, stakeholders, deployments, and customer success metrics.
- Analyze customer and deployment performance, drive outcomes, and translate workflow needs into product requirements with engineering.
What they ask for
- 3-5+ years of experience in customer success, implementation, operations, or a similar role owning business outcomes directly.
- Ability to take ownership in ambiguous environments and drive work to completion.
- Strong analytical instincts, systems thinking, and clear communication.
- Ability to travel 20-40%, including at least a few days per month.
Nice to have
- Experience in industrial, agricultural, or manufacturing environments; familiarity with SCADA, PLC, MES, or other industrial control system concepts.
- Experience at an early-stage startup, or a background in consulting, technical program management, or solutions engineering.
Pay
USD 150,000–250,000 per-year-salary
Tools
SCADA, PLC, MES, OT systems
Model-written summary · the original posting is authoritative