Luminance
Product Specialist Associate
$75K
New York, New York · Full-time · Posted Sep 2, 2026
- Education
- Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US).
About the job
Supports prospective and existing customers in using Luminance’s legal AI, including managing product trials, designing workflows, and coordinating technical issue resolution.
What you'll do
- Manage Proof of Values and live projects with Account Executives, from planning through final review.
- Advise prospects on product use cases and requirements, helping the sales team convert prospects into customers.
- Design custom workflows and coordinate technical issue resolution with Support and Technical operations teams.
What they ask for
- Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US).
- Excellent verbal and written interpersonal and communication skills.
- Confident customer-facing presentation skills for audiences with varying levels of knowledge.
- Strong attention to detail, problem-solving, organization, time management, and ability to prioritize and meet deadlines in a fast-paced environment.
Pay
$75k per annum (base salary)
AI focus
Helps customers use Luminance’s AI technology for legal projects and cases, including advising on product use and designing custom workflows.
Model-written summary · the original posting is authoritative