Luminance
Product Specialist Director
$150K
New York, New York · Director · Full-time · Posted Sep 2, 2026
- Experience
- 7+ years in a customer-facing role; no alternative stated.
About the job
Leads Luminance’s US Product Specialist team, overseeing customer product engagements and Proof of Value trials while supporting complex sales opportunities.
What you'll do
- Lead, coach, and develop the Product Specialist team; monitor performance and allocate resources.
- Oversee the quality and delivery of product engagements and POVs, including involvement in complex opportunities.
- Partner with Sales, Product, R&D, and other teams to communicate customer needs and improve product engagement processes.
What they ask for
- 7+ years of experience in a customer-facing role within enterprise software, SaaS, AI, legal technology, professional services, or a related environment.
- Proven experience managing and developing customer-facing teams.
- Strong commercial awareness and experience working alongside Sales teams on complex enterprise opportunities.
- Excellent presentation and communication skills, including explaining sophisticated technology to technical and non-technical audiences.
Nice to have
- Experience in legal technology, legal services, or working with legal, procurement, or contracting teams is advantageous but not essential.
Pay
$150k (OTE; compensation type not specified)
Tools
AI
AI focus
Leads product engagements and Proof of Value trials for an AI contract-intelligence platform, demonstrating how the technology addresses customer needs.
Model-written summary · the original posting is authoritative