Lyft
Director, Trust & Safety
$203K–$254K
New York, NY +2 · Director · Full-time · Posted Sep 15, 2026
- Location
- New York, NY
San Francisco, CA
San Francisco, California, United States - Experience
- 10+ years of relevant professional experience; 5+ years of significant people leadership experience.
About the job
Leads Lyft’s Trust & Safety functions, setting strategy and overseeing global compliance, risk, business enablement, partnerships, operating rhythms, and teams.
What you'll do
- Oversee global safety compliance, transparency, and risk functions, including governance and readiness.
- Guide Trust & Safety business execution and partner integration, helping ensure products, markets, and businesses scale safely.
- Lead planning, operating reviews, resource decisions, executive coordination, and development of Trust & Safety leaders.
What they ask for
- 10+ years of relevant professional experience, with significant experience in Trust & Safety, safety, risk, integrity, customer operations, platform operations, or a closely related field.
- Direct experience leading at least two Trust & Safety functions at scale.
- Experience leading Trust & Safety at a scaled consumer technology, marketplace, mobility, social, sharing-economy, or other platform business.
- 5+ years of significant people leadership experience, including managing individual contributors, managers or senior leaders, and leaders of leaders.
Nice to have
- Experience integrating Trust & Safety operations after acquisitions, partnerships, international expansion, or entry into new business lines.
- Experience operationalizing regulatory or compliance requirements, transparency reporting, audits, or other external accountability programs.
Pay
$203,000 - $253,750 USD base salary
AI focus
Preferred experience using AI, automation, and advanced analytics to improve operational quality, efficiency, detection, decision-making, or customer experience.
Model-written summary · the original posting is authoritative