Lyft
Operations Associate, Flexdrive
Milwaukee, WI +1 · Full-time · Posted Oct 27, 2026
- Location
- Milwaukee, WI
Milwaukee, Wisconsin, United States - Experience
- 1+ year of experience in an in-person customer service role such as retail, technical support, or hospitality.
About the job
Provides in-person customer service and supports daily vehicle rental, preparation, and fleet operations at a Flexdrive facility in Milwaukee.
What you'll do
- Assist customers through rental check-in, vehicle assignment, support, and returns.
- Prepare rental vehicles, including fueling, cleaning, inspections, telematics installation, and compliance documentation.
- Organize and transport vehicles, manage daily rental operations, and flag issues to relevant partners.
What they ask for
- At least 1 year of in-person customer service experience.
- Familiarity with the Milwaukee area.
- Valid unrestricted driver's license, satisfactory driving record, and ability to be insured under Lyft's policy.
- Strong customer service, problem-solving, and verbal and written communication skills.
Nice to have
- Proficiency in other languages.
- Being a Lyft driver.
Pay
$16.62 - $20.77 per hour USD (base salary)
Model-written summary · the original posting is authoritative