Marriott Vacations Worldwide
Coordinator Customer Relations
Marriott's Shadow Ridge · Full-time · Posted Oct 27, 2026
About the job
Provides concierge-style pre-arrival support to promotional vacation package guests, sharing property and local information and arranging for special needs.
What you'll do
- Contact preview tour customers by telephone before their scheduled arrival and tour date.
- Provide information about property amenities, stay services, and local attractions.
- Identify special customer needs, arrange assistance, and address service needs promptly and professionally.
What they ask for
- Available to work a flexible schedule, including weekends and holidays.
- Able to perform the stated physical activities and stand, sit, or walk for extended periods.
- Able to lift, carry, push, or pull items weighing up to 10 lbs without assistance.
- Excellent written and verbal communication skills.
Model-written summary · the original posting is authoritative