Marriott Vacations Worldwide
Director of Services
The Westin St. John Resort Villas · Director · Full-time · Posted Oct 12, 2026
- Experience
- 2 years in housekeeping or a related professional area with a high school diploma or GED; alternatively, no work experience required with the specified 2-year degree.
- Education
- High school diploma or GED; alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
About the job
Directs housekeeping operations and staff to maintain clean property areas, improve guest and employee satisfaction, and meet departmental financial goals.
What you'll do
- Oversee housekeeping, recreation/health club, and applicable laundry operations; ensure standards, procedures, and inspections are maintained.
- Manage departmental budgets, supplies, payroll, and controllable expenses.
- Handle guest concerns, support employee performance and satisfaction, and administer staff policies and procedures.
What they ask for
- High school diploma or GED and 2 years’ experience in housekeeping or a related professional area; alternatively, a qualifying 2-year degree with no work experience required.
- Alternative degree: 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major.
Model-written summary · the original posting is authoritative