Marriott Vacations Worldwide
Director Room Operations
$104K–$115K
Marriott's Maui Ocean Club · Director · Full-time · Posted Oct 23, 2026
- Experience
- 4 years with a 2-year degree, or 2 years with a 4-year bachelor's degree, in the listed or related professional areas.
- Education
- 2-year degree or 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related major.
About the job
Leads Rooms operations, overseeing service delivery, financial performance, guest satisfaction, and department teams.
What you'll do
- Develop and execute Rooms operational strategies aligned with business goals; monitor sales, occupancy, rates, wages, and expenses against budget.
- Lead Rooms teams, communicate goals, coach direct reports, and manage performance and employee engagement.
- Review guest feedback, resolve complaints, and implement improvements to guest satisfaction and service delivery.
What they ask for
- A 2-year degree in Business Administration, Hotel and Restaurant Management, or a related major, plus 4 years’ relevant experience; OR a 4-year bachelor’s degree in one of those fields, plus 2 years’ relevant experience.
- Valid driver's license may be required, with at least one year of cleaning driving history.
Pay
$103,500 - $115,000 (base salary)
Model-written summary · the original posting is authoritative