Marriott Vacations Worldwide
Front Desk Manager
$72K–$80K
The Westin Ka'anapali Ocean Resort Villas · Manager · Full-time · Posted Oct 12, 2026
- Experience
- 2 years in guest services, front desk, or a related professional area; alternatively, no work experience is required with a qualifying 2-year degree.
- Education
- High school diploma or GED; or a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major.
About the job
Assists the Front Office Manager with daily front office operations and staff supervision, ensuring effective guest service, check-in/check-out, and department financial performance.
What you'll do
- Manage front desk operations, staffing, shift coverage, and compliance with policies and procedures.
- Supervise, coach, and communicate with employees, including supporting hiring, orientation, and performance management.
- Resolve guest concerns and improve service quality and guest satisfaction.
What they ask for
- High school diploma or GED and 2 years of experience in guest services, front desk, or a related professional area; or a 2-year degree in a related major with no work experience required.
- A valid driver's license may be required, with at least one year of clean driving history.
Pay
$72,500 - $80,000 (base salary; currency not stated)
Model-written summary · the original posting is authoritative