Marriott Vacations Worldwide
Front Desk Manager
Marriott's Waiohai Beach Club · Manager · Full-time · Posted Sep 23, 2026
- Experience
- 2 years in guest services, front desk, or related professional area with a high school diploma or GED; alternatively, no work experience is required with a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major.
- Education
- High school diploma or GED; or a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major.
About the job
Assists the Front Office Manager with daily front office operations and staff supervision, supporting efficient guest service, employee satisfaction, and departmental financial goals.
What you'll do
- Manage front desk and front office shifts, staffing, and compliance with policies and procedures.
- Resolve guest concerns and improve service quality through feedback, coaching, and customer engagement.
- Support employee hiring, orientation, development, and performance management.
What they ask for
- High school diploma or GED, plus 2 years of experience in guest services, front desk, or a related professional area; or a 2-year degree in a specified or related major.
- Valid driver's license may be required, with at least one year of clean driving history.
Pay
$31.21 USD per hour (hourly rate); $34.86 - $38.47 USD per hour (hourly wage)
Model-written summary · the original posting is authoritative