Marriott Vacations Worldwide
Guest Relations Coordinator - Ocean Watch
Marriott's OceanWatch at Grande Dunes · Full-time · Posted Sep 30, 2026
About the job
Provides concierge-style support to promotional vacation guests by communicating before arrival, sharing property and local information, and arranging for special needs.
What you'll do
- Contact preview tour customers by telephone before their scheduled arrival and tour date; offer concierge-style service.
- Provide information about property amenities, services, and area attractions.
- Identify special customer needs, arrange for them to be fulfilled, and address service requests professionally and promptly.
What they ask for
- Flexible availability, including weekends and holidays.
- Excellent written and verbal communication skills; comfortable speaking with guests by phone and/or in person.
- Ability to reach overhead and below the knees, bend, twist, pull, stoop, and stand, sit, or walk for extended periods.
- Ability to lift, carry, push, or pull items weighing up to 10 lbs without assistance.
Model-written summary · the original posting is authoritative