Marriott Vacations Worldwide
Guest Relations Coordinator - SBR
Sheraton Broadway Resort · Full-time · Posted Oct 20, 2026
About the job
Provides concierge-style support to promotional vacation guests by communicating before arrival, sharing property and local information, and arranging for guest needs.
What you'll do
- Contact preview tour customers by telephone before their scheduled arrival and tour date.
- Provide information about property amenities and discuss guests’ stays, services, and local attractions.
- Identify special needs, arrange for them to be met, and address service requests professionally and promptly.
What they ask for
- Flexible availability, including weekends and holidays.
- Excellent written and verbal communication skills.
- Ability to stand, sit, or walk for extended periods and perform the stated bending, reaching, twisting, pulling, and stooping movements.
- Ability to lift, carry, push, or pull items weighing up to 10 lbs without assistance.
Model-written summary · the original posting is authoritative