Marriott Vacations Worldwide
Lead Front Desk Agent
The Westin Nanea Ocean Villas · Full-time · Posted Aug 19, 2026
About the job
Checks guests into their villas, provides information about resort amenities and local activities, resolves guest requests, and supports training new associates.
What you'll do
- Check guests into villas and explain property amenities, services, room features, and local activities.
- Respond to guest questions and requests, coordinate issue resolution with other departments, and follow up on satisfaction.
- Answer and route telephone calls; assist management with training new associates or hourly duties as needed.
What they ask for
- Available to work various shifts, holidays, and both weekend days.
- Able to perform bending, twisting, pulling, and stooping, reach overhead and below the knees, and stand, sit, or walk for extended periods.
- Able to lift, carry, push, or pull items weighing up to 25 lbs. without assistance.
Pay
$35.71 USD per hour (hourly wage)
Model-written summary · the original posting is authoritative