MathWorks
Associate IT Training Specialist
$63K–$95K
Natick, MA · Full-time · Posted Oct 29, 2026
- Education
- Bachelor’s degree required.
- Visa sponsorship
- Must be authorized to work in the United States full-time for any employer without restriction; visa sponsorship will not be provided.
About the job
Supports IT training and communications by delivering weekly systems training, coordinating requests, creating learning resources, and improving operational workflows.
What you'll do
- Deliver weekly systems training and coordinate requests submitted through the IT Training shared inbox.
- Create and update knowledge articles, communications, job aids, videos, and other learning resources in collaboration with subject matter experts.
- Identify operational inefficiencies and help develop templates, workflows, automation, and AI-supported improvements.
What they ask for
- Strong spoken and written English communication skills, including the ability to facilitate live training and explain information clearly to varied audiences.
- Strong organizational skills and attention to detail; ability to manage multiple requests, follow processes, and meet commitments.
- Curiosity about technology, willingness to learn, and openness to feedback and coaching.
- Bachelor’s degree required.
Nice to have
- Experience presenting, teaching, tutoring, facilitating, or speaking to groups.
- Experience creating educational content; familiarity with Microsoft 365 or interest in AI, automation, workflow improvement, or process design.
Pay
63,200–94,800 USD (yearly) base salary
Tools
Microsoft 365 Copilot, Microsoft 365
AI focus
Use Microsoft 365 Copilot and other AI tools to support content creation, request management, and process improvement.
Model-written summary · the original posting is authoritative