MatX
IT Support Engineer (Onsite)
$160K–$600K
Mountain View · On-site · Full-time · Posted Oct 1, 2026
- Experience
- 2–4 years; ideally at a startup or other fast-paced environment.
About the job
Provide first-line IT support for more than 100 users, manage devices and accounts, and help maintain office technology infrastructure.
What you'll do
- Triage, resolve, or escalate help desk issues; provision and deprovision user accounts and laptops.
- Assist with device procurement, deployment, MDM enrollment, and security-baseline compliance across MacBook, ChromeOS, and Linux devices.
- Maintain conference room AV and office networking; track projects and documentation with other teams.
What they ask for
- 2–4 years of experience in IT support, help desk, or a similar role.
- Knowledge of Google Workspace administration, GitHub, and Linux, plus basic networking and security knowledge.
- Based in or willing to relocate to the San Francisco Bay Area; able to work onsite in Mountain View three days per week.
- Organized, detail-oriented, clear communicator, and able to handle sensitive information discreetly.
Nice to have
- Experience with an MDM platform for macOS and ChromeOS.
- Scripting or infrastructure-as-code experience with Bash, Python, and/or Terraform; familiarity with Google Cloud IAM and group-based access management.
Pay
USD $160,000 - $275,000 base salary; USD $175,000 - $400,000 base salary; USD $250,000 - $600,000 base salary
Tools
Google Workspace, GitHub, Linux, MacBook, ChromeOS, MDM, Bash, Python
Model-written summary · the original posting is authoritative