Maven Clinic
Director PM, Payments & Client Success
$260K–$285K
San Francisco, CA +3 · Remote · Director · Full-time · Posted Oct 9, 2026
- Location
- San Francisco, CA
Remote, US
New York, New York, United States
Seattle, Washington, United States - Experience
- 10+ years in product; 3+ years managing and mentoring PMs.
About the job
Leads Maven’s end-to-end benefits and payments platform, scaling eligibility, enrollment, claims, reconciliation, and provider payments while managing product managers and client requests.
What you'll do
- Own benefits products across eligibility, enrollment, claims adjudication, reconciliation, and provider payments.
- Scale operations through programmatic reconciliation, self-serve eligibility, and automated claims; establish a framework for handling custom client requests.
- Manage and develop product managers across benefits, payments, and eligibility/enrollments.
What they ask for
- 10+ years in product, including meaningful experience with benefits, eligibility, claims, or payer systems in a complex B2B2C or healthcare environment.
- 3+ years managing and mentoring product managers.
- Direct experience with claims infrastructure, including submission, adjudication, remittance, reconciliation, and provider payments.
- Strong data and instrumentation skills, and hands-on fluency with AI tools.
Pay
260,000-285,000 USD per year (base salary)
AI focus
Use AI tools in day-to-day work and identify where AI can make benefits more reliable at scale.
Model-written summary · the original posting is authoritative