Mendix
Customer Stories Lead
$102K–$184K
United States · Remote · Full-time · Posted Oct 6, 2026
- Experience
- 7+ years in Customer Marketing, Customer Advocacy, Content Strategy, Product Marketing, or a related field.
About the job
Leads Siemens’ customer storytelling and advocacy program, turning customer outcomes into stories and sales-ready proof that support marketing, sales, and customer engagement.
What you'll do
- Manage the end-to-end customer story pipeline, from customer selection and interviews through approvals, publication, and activation.
- Create and oversee customer content, translating technical capabilities into credible business outcomes for enterprise audiences.
- Build and maintain customer references, support reference requests, and prepare customer advocates for strategic engagements.
What they ask for
- 7+ years of experience in Customer Marketing, Customer Advocacy, Content Strategy, Product Marketing, or a related field.
- Demonstrated experience developing customer stories for B2B SaaS, enterprise software, AI, automation, cloud, workflow, data, or technical platform solutions.
- Experience working directly with senior customer stakeholders and executive audiences.
- Strong customer-content portfolio and skills in interviewing, writing, editing, storytelling, and cross-functional program management.
Pay
$102,500 - $184,500 USD annually (base salary)
Tools
AI, automation, cloud, workflow, integration, data
AI focus
Translate AI capabilities into technically credible and commercially compelling customer stories.
Model-written summary · the original posting is authoritative