Mercury
Risk UX Specialist
$68K–$85K
San Francisco, CA, New York, NY, Portland, OR, or Remote within United States +1 · Remote · Full-time · Posted Oct 20, 2026
- Location
- San Francisco, CA, New York, NY, Portland, OR, or Remote within United States
Any Office or Remote - Experience
- 2–3 years in the risk space.
About the job
Makes risk decisions on user requests, queued payments, and check deposits while providing a positive customer experience and mitigating fraud risk.
What you'll do
- Review transaction limit increases, overlimit transactions, and remote check deposits; approve or reject requests using account history and risk signals.
- Manage high-volume cases, respond to risk inquiries, document decisions, and support escalated reviews.
- Improve processes and tooling, document procedures, and help train teammates.
What they ask for
- Experience working in banking, fintech, or other financial services.
- 2–3 years of experience working in the risk space.
- Product sense and knowledge of banking products such as ACH, International Wires, SWIFT, checks, and debit cards.
Pay
$75,900 — $85,400 USD (base salary); $68,300 — $76,900 USD (base salary)
Tools
ACH, International Wires, SWIFT
Model-written summary · the original posting is authoritative