Mercury
Senior Product Manager - Fraud
$201K–$251K
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States +1 · Remote · Manager · Full-time · Posted Oct 28, 2026
- Location
- San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
Any Office or Remote - Experience
- 7+ years of relevant product management experience, including experience within fraud or risk in banking or fintech environments.
About the job
Leads fraud product strategy and builds customer-facing and internal tools that balance fraud prevention with a seamless customer experience.
What you'll do
- Set the fraud prevention strategy and roadmap, including controls and customer experiences such as holds, limits, and step-up verification.
- Build risk and support tooling and user journeys that apply appropriate friction while minimizing disruption to good customers.
- Partner with data science to improve ML models and track risk, operational, and customer experience metrics.
What they ask for
- 7+ years of relevant product management experience, including fraud or risk experience in banking or fintech.
- Experience with complex automated decisioning systems, rules, ML models, and real-time data pipelines.
- Proficiency with analytics and ability to interpret model performance and precision/recall trade-offs.
- Strong cross-functional leadership and communication skills, including balancing risk, compliance, and customer experience priorities.
Pay
$200,700 — $250,900 USD (base salary); $189,700 — $237,100 CAD (base salary)
Tools
ML models, real-time data pipelines
AI focus
Partner with data science to develop, deploy, and continuously improve ML models for fraud prevention.
Model-written summary · the original posting is authoritative