Meta
Business Support Engineer - AdTech
$171K–$240K
Bellevue, WA +1 · Full-time · Posted Oct 4, 2026
- Location
- Bellevue, WA
Menlo Park, CA - Experience
- 8+ years as a software engineer or site reliability engineer.
- Education
- Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
About the job
Leads engineering strategy and global technical support for Meta advertising partners, improving integrations, support workflows, and incident resolution with AI-powered tools.
What you'll do
- Set global troubleshooting, escalation, monitoring, and engineering standards for partner integrations.
- Lead AI and LLM-based support automation from design through production deployment.
- Resolve systemic partner issues with cross-functional teams, influence product roadmaps, and mentor engineers.
What they ask for
- Bachelor’s degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
- 8+ years of experience as a software engineer or site reliability engineer.
- Proven experience in API development on cloud-based infrastructures, including independently debugging and resolving partner-impacting outages.
- Experience with REST APIs, Python, PHP, JavaScript/React, SQL, and production or applied LLM/AI tooling.
Nice to have
- Experience in AdTech platforms, advertising APIs, or business messaging integrations.
- Experience deploying PyTorch-based models or LLM-powered agents at production scale; familiarity with Kubernetes, Docker, or Kubeflow.
Pay
$171,000/year to $240,000/year (base salary)
Tools
REST APIs, Python, PHP, JavaScript/React, SQL, PyTorch, Kubernetes, Docker
AI focus
Leads AI/LLM support automation, including designing and deploying AI architectures, models, or agents at production scale; applies responsible AI practices and redesigns support workflows for measurable improvements.
Model-written summary · the original posting is authoritative