Meta
Executive Support Technician
$92K–$142K
Menlo Park, CA +1 · Full-time · Posted Oct 1, 2026
- Location
- Menlo Park, CA
Burlingame, CA - Experience
- Bachelor's Degree or an equivalent of 4+ years of IT support experience.
- Education
- Bachelor's Degree or an equivalent of 4+ years of IT support experience.
About the job
Provides technical and operational support to Meta executives, including crisis response, event and residence support, and improvements to support tools and processes.
What you'll do
- Plan and deliver projects to improve executive support operations, including tooling and automation.
- Resolve escalations with cross-functional partners, troubleshoot operating systems and enterprise network services, and support executive events and residences.
- Create and maintain support documentation, mentor teammates, and support VIP demonstrations involving VR/AR/MR hardware and AI technologies.
What they ask for
- Executive support experience.
- Bachelor's Degree or an equivalent of 4+ years of IT support experience.
- Proficiency in PowerShell and scripting.
- Experience with security threat assessments, mitigations, and protocols.
Nice to have
- Prior experience with VR/AR/MR hardware, preferably Meta's product suite.
- Experience integrating AI tools and applying responsible, ethical AI practices.
Pay
$91,998/year to $142,000/year USD base salary
Tools
PowerShell, VR/AR/MR hardware, Video Conferencing technologies, SaaS applications, AI tools
AI focus
Integrate AI tools to optimize or redesign workflows and achieve measurable impact; apply responsible, ethical AI practices, including risk assessment, bias mitigation, and quality and accuracy reviews; develop AI skills such as prompt/context engineering and agent orchestration.
Model-written summary · the original posting is authoritative