Software Engineer, AI for Incident Response (Technical Leadership)

What you'll do

• Design, code, evaluate, and ship agent capabilities, including reasoning, tools, context, memory, and evaluation systems.
• Build transparent, multi-turn responder experiences and systems for human-supervised, progressively autonomous incident mitigation.
• Lead cross-team technical strategy, improve agent quality from production outcomes, and ensure reliability, security, privacy, and scale.

What they ask for

• Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
• 10+ years of software engineering experience, including building and operating large-scale distributed, infrastructure, or production AI systems.
• Experience setting technical direction across teams; applying AI to production problems at scale; and building critical, always-on production systems.
• Recent hands-on experience shipping complex production systems; coding in C++, Java, Python, Rust, or equivalent.

Nice to have

• Experience with incident management, SRE, observability, on-call operations, or automated remediation at significant scale.
• Experience building production AI agents, multi-turn human-agent workflows, and safely authorized autonomous production actions.

Pay

$219,000/year to $301,000/year (base salary)

Tools

C++, Java, Python, Rust

AI focus

Builds and improves production AI agents for incident investigation and mitigation, including evaluation, experimentation, human oversight, and progressive autonomy.